- December
- 6
- 2007
"Word did not save the document" Error When Saving and Checking In Office 2007 Documents from Vista to a SharePoint 2007 Document Library
Posted by scottm
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We had users running Vista and Office 2007 working with documents stored in a document library on SharePoint 2007. When they attempted to check the documents in, they received the error “Word did not save the document.” Excel files appeared to go through fine, however the file never closed and the document was still checked out. I discovered a workaround that solved the issue for us. Below are the steps to follow from the machine running Vista:
1. With the file open, click the Save button.
2. Close the file without checking it in.
3. In the document library click Upload.
4. Navigate to Documents > SharePoint Drafts and select the saved file. Click Open.
5. Make sure the check box for “Add a new version to existing file” is selected.
6. Modify the Title if necessary and click Check In.
This procedure updated the file, and we were then able to open any other file in the document library, save it, and check it in without any problems.